"We were using another audit company that was taking half of the savings they were getting back for us. Then we found Franklin Parcel and now I get better tools, better service, and I get to keep all my refunds. Best switch I ever made."

Brandi Nowak

Vice President, Nowak Dental Supplies

"Before Franklin Parcel, we were manually filing claims and managing carrier invoices ourselves—it was a time sink. They gave us back 15+ hours a week and helped us recover nearly 40% of our shipping spend through late delivery refunds. We ship mostly international to China via UPS, and at one point we were seeing 4 out of every 10 shipments credited back. Their dashboard makes sense of our shipping activity in a way carriers simply don’t. They even uncovered a major discount issue and helped us sidestep thousands in avoidable address correction fees. If you ship parcel with UPS or FedEx and you’re not using Franklin Parcel—seriously, it’s a no-brainer."

Matt Jensen

Director of Logistics, Lindsey Forwarders

"Franklin Parcel’s dashboard is incredibly intuitive—it gave us instant clarity on where our shipping dollars were going. We uncovered dozens of inefficiencies, including air shipments that should’ve gone ground at a fraction of the cost. They've helped us optimize every corner of our logistics—and we've been with them for over nine years now. The results speak for themselves: over $250K put back into our bottom line. The support, transparency, and impact have been consistently excellent."

James Radigan

Manager of Process Improvement, RAS Law Firm