Capture Hidden Parcel Refunds Automatically
Automated shipment auditing, real-time cost visibility, and guaranteed savings in 7 days.
Keep 100% of all savings
Loved by teams at
Operational Insight
Franklin Parcel continuously analyzes shipment and billing data so your team can quickly understand cost drivers without manual reporting.
.png)
.png)
.png)
.png)
.png)
Reasons Why You’re
Losing Money
Franklin Parcel brings auditing, billing validation, performance monitoring, and spend analytics into one continuous system of record.
Hidden fuel charges & accessorial fees
Understand where shipping dollars go across services, zones, and accessorials.
Duplicate or misapplied billing
Consistently monitor carrier reliability and service execution performance over time.
Late delivery fees
missed
Eligible service failures automatically identified, filed, and returned.
Complex billing
PDFs
Detect billing discrepancies and ensure contracted rates are correctly applied.
How It Works
Franklin Parcel brings auditing, billing validation, performance monitoring, and spend analytics into one continuous system of record.
Step 1
Connect Your Carrier Account
Secure access allows Franklin Parcel to automatically review shipment and billing data across UPS and FedEx.
Step 2
Automated Auditing Begins
Shipments, invoices, and carrier performance are continuously audited in the background without changing your existing shipping workflow.
Step 3
Gain Visibility and Recover Eligible Refunds
Billing discrepancies and service failures are automatically identified, filed, and returned while dashboards provide continuous visibility into carrier performance.
Trusted by Teams Navigating Complex Operations
Companies use Franklin Parcel to gain visibility into parcel spend, enforce carrier accountability, and maintain accurate billing without manual oversight.
Case Study 1 (RAS)
Restoring Visibility Across Global Shipping Activity
Operational Challenge:
Lindsey Forwarders operated across multiple regions without consolidated insight into discount effectiveness or accessorial exposure.
Platform Implementation:
Franklin Parcel unified parcel analytics and automated billing validation across global carrier activity.
Measured Outcome:
The company recovered 40 percent of global parcel spend while establishing continuous visibility into carrier performance.
Case Study 2 (Lindsey Forwarders)
$234.5K Recovered Through Automated Carrier Accountability
Operational Challenge:
RAS lacked visibility into recurring service failures and billing discrepancies across daily shipments.
Platform Implementation:
Franklin Parcel continuously audited shipment performance and validated carrier invoices against service guarantees.
Measured Outcome:
RAS recovered $234.5K in eligible refunds while gaining ongoing insight into shipping performance and cost drivers.
“We used another audit firm that took half our savings. With Franklin Parcel, I get better tools, better service, and keep every refund. Best switch I’ve made.”
Magnus Dahlbäck — Senior Director Data & Platform @ voi
“Franklin Parcel’s dashboard uncovered inefficiencies, like air shipments that should’ve gone ground, and optimized our logistics — we’ve trusted them 9 years”
James Radigan --Manager of Process Improvement, RAS Law Firm
“Their dashboard clarified our shipping activity, uncovered a major discount issue, & saved us thousands in fees. If you ship with UPS or FedEx, it’s a no-brainer.”
Matt Jensen -- Director of Logistics, Lindsey Forwarders
Our Impact in Numbers
Companies use Franklin Parcel to gain visibility into parcel spend, enforce carrier accountability, and maintain accurate billing without manual oversight.
Refunds recovered
$4.9M
Total dollars saved
$15M
Saved on average / month
45 hours
Audits done anually
2M+
FAQs
Everything you need to know about how we work, how we protect your data, and how you get paid.
We automatically monitor your UPS and FedEx shipments for late deliveries, billing errors, duplicate charges, and unused labels. When an eligible issue is detected, we file claims on your behalf and ensure refunds are credited directly to your carrier account.
No. Franklin Parcel operates on a flat subscription model. You keep 100% of the refunds recovered — always.
We currently integrate with UPS and FedEx, with additional carrier support available for enterprise clients.
Most customers are fully onboarded within 3–5 business days. Our team handles carrier data integration and system setup for a seamless launch.
Yes. We use secure API connections, encrypted data storage, and strict access controls to protect your shipping and billing information.
Yes. Our Growth and Enterprise plans include contract analysis, surcharge evaluation, and benchmarking insights to strengthen your carrier negotiations.
You receive a unified dashboard showing refund recovery, billing discrepancies, service-level performance, zone distribution, and cost trends — all in one place.
Absolutely. You can upgrade at any time, and we’ll ensure a smooth transition with expanded features and support as your shipping needs scale.
Recover the Thousands of Dollars You’re Owe
Every carrier agreement is evaluated across the cost drivers that most impact long-term shipping spend so you can clearly understand where savings exist and where risk remains.
Keep 100% of all refunds
Guaranteed savings in the first 7 days
Full visibility into all shipping costs
Expert analysis and optimization insights
Contract & negotiation support