Process Overview
Once you sign up, our email guide will walk you through some basic setup steps. We also have phone and chat support if you need it. This one-time setup, will allow you to gain access to all your ugly data. It may take a few weeks for us to gather the data and normalize it — depending on your existing carrier account setup — but that’s why we have a very generous 60 day free trial period.
Once your data has started populating, just log into our system and you’ll find three sections of tools and reports.
He that can have patience can have what he will.
Reporting Dashboard
How Are You Currently Spending Your Money
The first step tells you where you are spending your money and includes useful reports on all the fees and surcharges you’re paying, how you’re shipping by service, and an interactive geographical interface.
Extra Handling Fees
Fuel Surcharge
Delivery Area Surcharges
Address Correction
Recovery Dashboard
How You Can Recoup Money Owed
The second tab is your money maker. It identifies packages that may be entitled to a refund. We’ll send you a handy guide on how to get that money back if you need it.
Optimization Dashboard
How You Can Save Money in the Future
The third tab is how you can save even more money in the future. These are packages that could have been shipped a less expensive way with the same level of service. You can correct these types of shipments in the future.
