Ben answers questions to your most pressing shipping concerns.
Shipping Optimization
Ben explains how to reduce costs and increase time to delivery.
Guaranteed Service Refund: Why You Should Use It
What happens if a package arrives after scheduled time? A Guaranteed Service Refund is your insurance. Find out how a GSR works.
24 August, 2018
FedEx and UPS Contract Negotiation Tips
When it comes to FedEx and UPS contract negotiation, no matter which carrier you use, you can negotiate the rates and other terms of your contract.
02 August, 2018
Why Use a Regional Parcel Carrier? Here’s How to Find Out
Considering regional parcel carriers? The right answer depends on your company’s individual profile and shipping needs. Here's how to find out.
16 July, 2018
UPS and Fedex Shipping Rate Increase for 2018
No company likes to hear the phrase “rate increase,” particularly when it comes to shipping. Both UPS and FedEx have announced general shipping rate increases for 2018. The ba
09 May, 2018
FedEx & UPS Shipping Rates
Before you can optimize your shipping costs or really just understand them, it helps to know how FedEx & UPS Shipping rates are calculated. Many people believe that the small
05 April, 2018
SurePost versus SmartPost: What Happens When Shipping Rivals Play on the Same Team
UPS and FedEx work together with the United States Postal Service with their cooperative shipping services—UPS SurePost and FedEx SmartPost. Learn about the differences betwee
21 March, 2018
Cutting The Cord With Shipping: Is it Time to Find a Fulfillment Partner?
For every retailer, there comes a time when keeping up with shipping becomes a challenge. Maybe sales are increasing, and a bigger subscriber base has upped the demand for pac
12 March, 2018
2018 Shipping Rate Increases Effecting Businesses
UPS announces 2018 UPS Rate Changes and the impact may be large for many shippers. Read about the UPS rate changes here.
05 January, 2018
Peak Season Surcharges
We’ve already begun to see them: peak season surcharges. This relatively new fee applies to packages that are shipped during the busy holiday season. Why? Because they can.
01 December, 2017
2018 UPS Rate Changes Increase Rates 4.9%
UPS just announced a notable increase in shipping rates. Find out the details and how it might affect your shipping profile.
08 November, 2017
How to Avoid the Third Party Billing Fee?
The introduction of the Third Party Billing Fee will affect many industries who already see low-margin profits.
23 October, 2017
What is Parcel Auditing?
Parcel Auditing is the act of going through all your shipping bills, analyzing what you have been charged for, and applying for refunds. Find out more!
06 October, 2017
What Is Dimensional Weight Pricing?
Why is this a concern for your business? Well, in combination with recent UPS and FedEx increases, DIM weight pricing can have a substantial impact on your shipping costs.
02 October, 2017
FedEx Announces their 2018 Rate Changes
Generally, when one of the carriers announces a rate change, you have to dig into the details to figure out exactly how it will impact your shipping profile. This year - with
26 September, 2017
How to file UPS and FedEx Claims
or certain services and select destinations, UPS offers a free money-back guarantee. This means that if your package is a minute late from the delivery window, you are entitle
17 July, 2017