One in three online purchases is returned. Shippers have to rely on the carrier’s ability to make the return process as seamless as possible.

If your company ships items like high value package goods, pharmaceuticals, firearms, or alcohol, you may or even need to consider utilizing the carriers Signature Required delivery services. Signature Delivery options are available for an additional fee from both UPS and FedEx.

Ask any small parcel shipper about Address Corrections and you will likely hear them say one common word…”FRUSTRATING” and then see their head start shaking side to side. Quite simply, not entering the address properly for a shipping label can create frustration for not only the shipper, but the carrier, and most importantly of all, the customer or recipient you are shipping to.

FedEx and UPS carry a lot of risk while attempting to deliver and collect payments on your behalf. If the package is lost or stolen, the carrier is liable to all cost. What if a check is collected but bounced for insufficient funds? FedEx and UPS will have to spend time and resources to re-collect the monies owed from the customer.

Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The extended and remote area surcharges are assessed to more accurately reflect the cost of providing service to these areas.

Shippers that have packages that exceed size and configuration guidelines established by the carriers are subject to an additional charge which UPS and FedEx define as either Large or Oversize Package Fees.

If your company ships frequently to rural and remote locations, there are two additional fees that could significantly increase your cost of package delivery. It is very important for shippers to understand how fees like these can impact their delivery costs. Regardless if shipped to commercial or residential addresses, each are going to have these fees assessed.

UPS provides third party billing services, or will bill shipping charges to someone other than the shipper or receiver. UPS accepts shipments for third-party billing as long as the receiver or third party has a valid UPS account number and has agreed to accept the charges.

Similar to UPS, FedEx also defines the residential delivery charge as applying to shipments to a home or private residence, including locations where a business is operated from a home, or to any shipment in which the shipper has designated the delivery address as a residence.

Setting Up a UPS Online Billing account is easy. Receive, review, pay and dispute invoices, all from one secure online location.

This article will walk you through Setting Up a FedEx Online Billing. Receive, review, pay and dispute invoices, all from one secure online location.

For shippers who send packages daily, you now have the option to schedule a daily automatic pickup time with UPS and FedEx for a weekly service charge. No more loading up the truck and waiting in line to drop off your packages. This saves you time and not to mention money while your packages are in transit to the destination.

One of the more significant changes UPS and FedEx have made recently is to the Additional Handling Surcharge. As we have typically seen over and over again, when one carrier makes a change, the other typically follows suit not long after.

The FedEx Additional Handling Surcharge is the somewhat nefarious charge that FedEx first announced on June 1st of 2016, only to be followed about a week later by a similar announcement.